Legal Notice

In accordance with the Federal Data Protection Act (FADP), we are committed to protecting the confidentiality and security of your personal data and hereby inform you that:

The website www.iyelo.ch is owned by the company Lucent Ventures SA, located at Chemin du Pavillon 5, 1218 Grand-Saconnex, Switzerland.

The Swiss company Lucent Ventures SA, the publisher of this website and responsible for its content, is the holder of the corresponding domain name.

We are committed to complying with applicable Swiss laws, including the Federal Telecommunications Act (LTC) and the Swiss Code of Obligations (CO), to ensure the security and confidentiality of our users' information.

For any questions related to the use of the site or its contents, please contact the publisher company whose details are listed below:

Publisher

  • Company Name: Lucent Ventures SA
  • Contact Email:cs@iyelo.ch
  • Geneva Commercial Register Number: CHE-358.990.196

Contact Information

For any questions regarding the use of the site or services provided by Lucent Ventures SA, or for any complaints, you can reach us at any time by mail at the above address or by phone or fax, clearly stating the subject of your request. You can find the contact details of our various services in the "Contacts" section:

  • Reservations: by email at cs@iyelo.ch or by phone +41 22 518 02 38
  • Customer Service: by email at cs@iyelo.ch or by phone +41 22 518 02 38

Self-Service Help Center

All text, images, and other works published on the website are subject to copyright by Lucent Ventures SA, unless stated otherwise. Any reproduction, distribution, storage, transmission, or sharing is expressly prohibited without written consent from Lucent Ventures SA.

Disclaimer

Despite careful monitoring of external links, we cannot be held responsible for their content. Only the operators of these external sites are responsible for their content.

Out-of-Court Dispute Resolution

In compliance with our legal obligations, we inform you that, if we participate in an alternative dispute resolution procedure, the European Commission has created an online dispute resolution platform (ODR) for the extrajudicial resolution of disputes with consumers. This platform can be found at the following link: https://ec.europa.eu/consumers/odr/.

Please note our email address: cs@iyelo.ch

Google Analytics

Cookies are installed on the Lucent Ventures SA websites. The information collected through the installation of cookies is solely used to analyze the functionality and usage of the website by conducting anonymous assessments such as visit numbers, pages viewed per user, etc. These analyses are used only for our internal market research and the optimization of Lucent Ventures SA website design.

This site uses Google Analytics, a website analytics service provided by Google Inc. ("Google"), as well as Adobe Analytics. Google Analytics and Adobe Analytics use cookies, which are text files placed on your computer, to help the website analyze users' usage. The data generated by the cookies regarding your use of the website (including your IP address) will be transmitted and stored by Google or Adobe on servers located in the United States.

By using this website, you expressly consent to the processing of your personal data by Google or Adobe in the manner and for the purposes described above.

Photo Credits

Image sources and licensing information: adobestock.com

Integrity System

Lucent Ventures SA places great importance on promoting a culture of transparency.