Privacy Policy

Welcome to Iyelo.ch! Protecting your privacy and complying with applicable data protection laws, including the GDPR (General Data Protection Regulation), is important to us. This policy explains how we collect, use, share, and protect your personal information when you use our website.

1. Data Controller

Iyelo.ch is responsible for the processing of personal data collected via this site. If you have any questions about this policy, you can contact us at:

Email: cs@iyelo.ch
Address: chemin Pavillon 2, 1218 Genève

2. Data Collected

We collect the following personal data, directly or indirectly:

Data that you provide directly:

Surname, first name, email address, telephone number (when booking).
Payment details (via secure third-party service providers).
Information relating to your booking (dates, type of vehicle, etc.).

Data collected automatically: IP address, browser type, operating system.
Data obtained from third parties: Information from commercial partners or agencies.

3. Purposes of Data Processing

Your personal data is collected for the following purposes:

To manage your car rental reservations.
To communicate with you (booking confirmation, customer support).
To improve our services and personalize your user experience.
To ensure the security and maintenance of the site.
To comply with legal and regulatory obligations.

4. Sharing Your Data

We only share your data with:

Third-party suppliers necessary for booking (e.g., payment providers, technical maintenance).
Legal authorities in the event of a regulatory or judicial obligation.
Partners for commercial purposes, only with your explicit consent.

5. Retention Period

We will retain your personal data for as long as is necessary to:

Carry out the purposes described above.
Comply with legal obligations (invoicing, disputes).

6. Use of Cookies

We use cookies to improve your user experience and analyze traffic on our site.

Strictly necessary cookies: Essential for the operation of the site.
Performance cookies: Help to measure the audience (e.g., Google Analytics).
Advertising cookies: Used for targeted marketing campaigns.

You can manage your cookie preferences via our [cookie management tool].

7. Data Security

We implement technical and organizational measures to protect your data:

Encryption of data during transactions (HTTPS, SSL).
Restricted access to personal data.
Regular monitoring of security vulnerabilities.

8. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access: Obtain a copy of your personal data.
Right of rectification: Correct inaccurate or incomplete data.
Right to erasure: Request the deletion of your data, under certain conditions.
Right to restriction: Temporarily restrict the processing of your data.
Right to portability: Receive your data in a structured format.
Right to object: Refuse certain processing operations, such as commercial canvassing.
Right to withdraw consent: Withdraw your consent at any time.

To exercise your rights, please contact us at: cs@iyelo.ch

9. International Transfer of Data

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, in accordance with the GDPR.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via our website.

11. Contact

If you have any questions or concerns about this privacy policy, please write to us at cs@iyelo.ch or call us at +41 22 518 02 38.

Thank you for your trust and your commitment to the safe use of our site!